DuaLens Support

Need help with DuaLens? Email email@cueplaymedia.com.

Why does DuaLens need camera access?

DuaLens needs camera access to record from the front and back cameras.

Why does DuaLens need microphone access?

DuaLens needs microphone access to record audio with your video.

Why does DuaLens need Photos access?

DuaLens needs Photos access to save completed recordings to your Photos library.

Why is 0.5x unavailable on some iPhones?

Dual-camera recording can limit which back-camera lenses are available. On some iPhones, 0.5x ultra-wide is not available while recording front and back cameras simultaneously.

Which iPhones are supported?

DuaLens requires an iPhone that supports simultaneous multi-camera capture. Older devices may not support this feature.

Where are videos saved?

Completed recordings are saved to your Photos library.

Does DuaLens upload my recordings?

No. The current version records and processes videos on your device and saves them locally to Photos.